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Can Simple Messages Reduce Investigation Time? Evidence from a Field Experiment
In "Seminars and talks"

Speakers

 Vivek Choudhary
Vivek Choudhary

Assistant Professor, Nanyang Technological University

Vivek is an Assistant Professor in ITOM at Nanyang Business School, Singapore. He studies behavioral operations problems, with research spanning last-mile delivery, health tech, and insurtech platforms. He employs methods such as field experiments, machine learning, and econometrics in his work. He holds a PhD from INSEAD. Prior to his academic career, he worked as a consultant with McKinsey & Co. and managed operations at an FMCG company. He is the coordinator for the OM PhD program and serves as an advisor to several startups.


Date:
Friday, 3 October 2025
Time:
10:00 am - 11:30 am
Venue:
HSS 4-1

Abstract

In this early-stage paper, we focus on reducing the time required to complete criminal investigations. We collaborated with the state police force in India to collect data from a six-month field experiment involving nearly 4,000 investigating officers. Officers were randomly assigned to one of three groups: a control group that received no intervention, a punitive group that received messages framed around potential negative consequences, and a prosocial group that received messages emphasizing the benefits to victims. Our preliminary analysis suggests that these cost-effective messages have the potential to reduce investigation time. However, we find significant heterogeneity in the effects across geographic and demographic contexts.