Asian Business Series: Creating a Culture of Innovation, Amazon’s Way

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Friday
3
March 2023

Time:

12:30 pm to 1:30 pm

Venue:

Zoom link will be provided upon successful registration

Dress Code:

Smart Casual

When Amazon.com launched in 1995, it was with the mission “to be Earth’s most customer-centric company.” This means that everything at Amazon begins and ends with the customer as the north star, including actions, goals, projects, programs, and inventions. Fast forward till today and that same customer obsession, together with passion for invention, commitment to operational excellence, and long-term thinking, continues to form the foundation for Amazon’s Culture of Innovation.

Join Richard Taylor, Head of Innovation Programs, Asia Pacific and Japan, Amazon Web Services, as he shares learnings from Amazon’s own journey and insights into how it created a persistent and sustainable corporate culture to innovate and drive customer-centric outcomes.

Ms Alexis Ng, a BBA student of NUS Business School, will moderate the Q&A session.

Please RSVP by 28 February 2023, Tuesday, 2359hrs.

Hosted by Strategic Relations

Speaker

Richard Taylor

Richard currently leads the Innovation Programs team for Amazon Web Services (AWS) across Asia Pacific and Japan, based out of Singapore. As organisations seek creative ways to delight their customers and find new paths to growth, Richard works closely with the business’s leadership teams, exploring Amazon’s approach to innovation.

His role sees him shaping new products, services and experiences for the region’s largest organisations, taking a customer-centric, future-back approach to innovation and enabling leaders to innovate like Amazon.

Prior to joining AWS Richard worked for EY across Oceania based out of Sydney. He has almost 20 years of experience working across multiple sectors across Europe, Australasia and APAC.

Enquiry:
Ms Alicia Bok , Strategic Relations | aliciab@nus.edu.sg | Tel: +65 6601 7504