Delivering Success: Transforming the F&B industry
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Monday
20
July 2020
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Time:
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4:00 pm to 4:40 pm
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Venue:
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linkedin.com/school/nus-business-school/ |
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COVID-19 has sped up the adoption of food delivery services, permanently altering the business landscape of the F&B industry. However, many businesses have yet to achieve a delivery service experience that delights their customers. Where do the issues lie and what steps can they take to get there?
In NUS Business School’s first-ever LinkedIn Live event, Visiting Professor Sherri Kimes and Mr Michael Tan, Chief Executive Officer of the Singapore Productivity Centre will discuss findings of a joint study on food delivery from consumers’ perspectives. They will also share recommendations on how F&B companies can remain at the top of their food chain through developing a great delivery service experience.
Join us on LinkedIn on Monday, 20 July 2020, 1 to 1.40pm!
RSVP here. Questions and comments are welcome during the live session.
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Sherri Kimes
Visiting Professor
Analytics & Operations
NUS Business School
Read More »
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Michael Tan
Chief Executive Officer
Singapore Productivity Centre
Read More »
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