Analytics & Operations

Welcome to the Department of Analytics & Operations (DAO)! Analytics is the art and science of integrating data, modeling and computation to generate insights and decisions that add value. Operations managers champion efficiency and the competitive strategy. We strive to impact society via education, research and outreach activities, and aspire to be the go-to academic department within Asia-Pacific on Analytics and Operations.

We offer classes that lead to specialisations in Business Analytics, and Operations & Supply Chain Management, in academic programs at NUS: Bachelor of Business Administration (BBA), Master of Science in Business Analytics (MSBA), Master of Science in Supply Chain Management (MSCM) and PhD in Management. We also prepare Master of Business Administration (MBA) and Master of Science in Management (MSc(Mgt)) students, and facilitate executive development, in the Analytics and Operations areas. Through our dedication and commitment to high quality, technology-enhanced teaching and learning, we are confident of educating students to become experts and leaders in industry and academia.

We are committed to conducting rigorous industry-relevant impactful research that will also be infused into the education of future generations of students. We publish regularly in the INFORMS flagship journals, Management Science and Operations Research, and in top specialized journals of our fields, including, among others, Manufacturing and Service Operations Management, Production and Operations Management, Journal of Operations Management, Management Information Systems Quarterly, Mathematics of Operations Research, Annals of Applied Probability, and Mathematical Programming. Several of our faculty members are currently serving as editors in these top journals.

To promote an active and vibrant research environment, we support and organise international conferences such as POMS International Conference in Singapore, and our seminar series regularly attracts attendance by academics and researchers from across NUS and other local Singapore universities. In our efforts to reach out to the wider community, we are actively involved with three NUS cross-faculty research institutes and centres: the Business Analytics Centre, The Logistic Institute–Asia Pacific, and the Institute for Operations Research and Analytics.

As the DAO ( – meaning path) to excellence in Analytics & Operations, please engage our students and us on issues pertaining to prediction, optimization, and efficient & effective management of business operations.