Many organisations have incorporated indicators into their business plans to monitor and improve performance, as well as to gauge overall business success.
However, in the non-profit sector, where the focus is on social change rather than profits or sales, a different set of measurements are required to define success.
Key Impact Indicators map societal impact. As a result, they focus on issues such as poverty, empowerment and quality of life. One of the biggest challenges is finding the right methodology to measure these abstract issues.
In this third session of the Social Impact Measurement Training Series, we will explore how to apply Key Impact Indicators to an organisation’s monitoring and evaluation framework.
Seats are limited to facilitate interaction and small group discussion.
Practitioners (social entrepreneurs, charities, foundations, government agencies) and (impact) investors with an interest in social impact measurement.
At the end of the course, participants will be able to:
- Formulate and select indicators that strategically measure social performance and impact
- Create a monitoring system for complex programmes with multiple stakeholders, using indicators that can be aggregated at different levels
- Understand how to use survey data to measure progress on indicators
- Adopt scales and measures in a survey
About the facilitator
Frank Roeland Hubers is a research fellow for the Asia Centre for Social Entrepreneurship and Philanthropy (ACSEP) at NUS Business School, where he studies philanthropy in the Asian context. Originally trained as a cultural anthropologist, he obtained his PhD in Economics from the Erasmus University in Rotterdam in the Netherlands. His research interests lie in analysing and improving the effectiveness of voluntary giving to public causes by using experimental designs. He has over 12 years of experience in the non-profit sector, and coordinated evaluations of social projects in Singapore, the Netherlands, Ghana, Brazil and Bangladesh. He has taught various courses in non-profit management and marketing to students and professionals. Before he became an academic, he worked at Oxfam as a monitoring and evaluation advisor.